  {"id":2604,"date":"2020-03-16T10:14:04","date_gmt":"2020-03-16T14:14:04","guid":{"rendered":"http:\/\/www.westfield.ma.edu\/cit\/?page_id=2604"},"modified":"2020-04-10T11:58:12","modified_gmt":"2020-04-10T15:58:12","slug":"cit-policies-and-practices","status":"publish","type":"page","link":"https:\/\/www.westfield.ma.edu\/cit\/lending-equipment-library\/cit-policies-and-practices\/","title":{"rendered":"CIT Policies and Practices"},"content":{"rendered":"<p><b>The Center for Instructional Technology- Faculty Course Policies\/Practices<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">CIT always seeks a faculty member\u2019s written permission before allowing any external access to their courses by chairs, deans, administrative departments or the administration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This includes access to the\u00a0course (by the above named) for course evaluations, content viewing, sharing, and\/or duplication. We seek written permission by current, past, and deceased faculty, in the case of the latter we will seek permission by their estate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Student complaints received by CIT staff &#8211;\u00a0 if CIT receives a student complaint, CIT will encourage the student to reach out to the faculty member to voice their questions or concerns directly.\u00a0 CIT will reach out to the faculty if the student voices a concern about submitting their complaint directly. CIT uses numerous forms of communication, such as phone and email, to voice the course concerns we have received.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CIT best practices recommends that the course engagement of the student lodging the complaint is always checked to make sure the complaint is valid.\u00a0 How much time a student has spent in course and if the student is doing required course work in a timely manner is verified.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CIT works with the faculty member to make changes in their courses if necessary.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most times simple changes in course navigation, communication policies, and tips on course presence address 98 percent of the issues.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the faculty does not respond within a week CIT will check to see if the faculty is experiencing a health or family issue.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If after 5 days there is no response from the faculty, we then contact the department chair first to discuss the matter, and have them move this to the\u00a0Division Dean.\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\nCIT never conducts random course checks or comparisons of faculty courses, nor do we have any software that does so.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0The Center for Instructional Technology cannot comment on any personnel actions.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Center for Instructional Technology- Faculty Course Policies\/Practices CIT always seeks a faculty member\u2019s written permission before allowing any external access to their courses by chairs, deans, administrative departments or the administration. This includes access to the\u00a0course (by the above named) for course evaluations, content viewing, sharing, and\/or duplication. We seek written permission by current, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":902,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-2604","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/pages\/2604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/comments?post=2604"}],"version-history":[{"count":9,"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/pages\/2604\/revisions"}],"predecessor-version":[{"id":2743,"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/pages\/2604\/revisions\/2743"}],"up":[{"embeddable":true,"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/pages\/902"}],"wp:attachment":[{"href":"https:\/\/www.westfield.ma.edu\/cit\/wp-json\/wp\/v2\/media?parent=2604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}